TaxiCaller is on a mission to transform the transportation industry, providing cloud-based dispatch and booking solutions to taxi and transport companies around the world. We’re growing steadily, profitable, and supporting customers across multiple continents every day.We are now looking for a new Customer Support Agent to join our team in Linköping.This is a great opportunity for someone who enjoys structure, organisation and working in a fast-moving software environment, even if you don’t come from a technical background.About the roleIn this role, you’ll support our customer support organisation with a mix of operational, administrative and support-related tasks that help keep things running smoothly behind the scenes.Your daily work will include customer account administration, onboarding-related tasks, quality assurance checks and helping maintain internal documentation and support resources. You’ll also assist different teams with follow-ups, coordination and general operational support when needed.The role is ideal for someone who is organised, detail-oriented and comfortable working with modern software and digital tools. You do not need a technical education or previous experience in software development, but you should feel comfortable using computers, email systems, mobile devices and online platforms.This is considered an entry-level position, and we care more about mindset, reliability and willingness to learn than formal qualifications.We think you’ll fit well in this role if you:• Are organised and pay strong attention to detail.• Enjoy structured tasks and working methodically.• Are curious and interested in learning how software platforms work.• Communicate clearly and professionally in English, both verbally and in writing.• Are comfortable working wit…

Customer Support Agent to TaxiCaller