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Danish-speaking Customer Support Specialist - Work from Home!

Concentrix Sweden AB · Sverige · Heltid

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Join our Danish-speaking Customer Service team in the Travel Industry!Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.If you are passionate about customer service and also interested in travels, then this could be the right place for you and we'd love for you to be flexible and dynamic addition to our team! This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage). This role also offers flexibility in terms of where you work, from the comfort of your own home! About the role, as a Customer Support Specialist, you will be responsible forBringing great customer service to the customers via phone and e-mail,Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and moreFinding solutions for each individual customer to ensure their journey runs smoothly Your QualificationsYou enjoy working in a dynamic customer service role and are eager to provide first-class service.You handle customer interactions efficiently and professionally, even in challenging situations.You have a positive attitude, are eager to learn new things, and develop based on feedback.You communicate fluently in Danish as well as in English. We do not require years of experie…
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