Copilot said:OverviewAs a Data Center IT Support Technician (DCT) at Microsoft, you will provide IT support for Secure Access Workstations (SAWs), laptops, servers, and conference room Audio/Visual (A/V) systems. You will help maintain device inventory, ensure systems are up to date, and support day-to-day technology operations within a secure data centre environment.Microsoft’s Cloud Operations & Innovation (CO+I) organisation powers the infrastructure behind services such as Azure, Microsoft 365, OneDrive, Bing, and Xbox. In this role, you will contribute to the reliable operation of Microsoft’s global cloud infrastructure while working alongside experienced technical professionals across the business.CO+I operates one of the world's largest data centre footprints, spanning more than 500 facilities across 32 countries and supporting millions of servers. The team is committed to employee growth through ongoing training, professional development, technical certifications, career rotation opportunities, and diversity and inclusion initiatives.At Microsoft, our mission is to empower every person and every organisation on the planet to achieve more. We foster a culture built on respect, integrity, accountability, collaboration, and a growth mindset, enabling employees to learn, innovate, and make an impact.ResponsibilitiesBuild strong working relationships with data centre teams and corporate stakeholders.Ensure Secure Access Workstations (SAWs) remain compliant with Microsoft security standards.Handle confidential information when performing BIOS configuration and device management activities.Manage the full lifecycle of SAW devices, including ordering, receiving, deployment, reassignment, inventory tracking, and decommissioning.Provide technical support and guidance…