About CognizantCognizant is a leading global technology and professional services company specializing in digital transformation and IT infrastructure services. We partner with enterprise clients worldwide to deliver seamless IT operations and exceptional end-user experiences. Our IT Infrastructure & Field Services teams are dedicated to providing hands-on technical support that keeps critical business environments running smoothly.The RoleAre you a hands-on technical professional who thrives in dynamic field environments? Join our IT Infrastructure & Field Services team as a Field Service Engineer, where you’ll deliver critical onsite technical support and ensure seamless IT operations across client locations throughout Stockholm, Sweden. You’ll work collaboratively with the Service Desk, third-party vendors, and client organizations to keep end-user environments running optimally.What You Will DoYou’ll perform onsite troubleshooting and resolution of hardware and software incidents, including user devices, operating systems, peripherals, and network connectivity. You’ll execute Moves, Adds, Changes & Disposals (MACDs), manage hardware installations, server reboots, and validate service functionality. Providing deskside support is key—you’ll assist with device provisioning, driver issues, hardware diagnostics, OS support, and software troubleshooting (Microsoft Office, Adobe Creative Cloud). You’ll also support audio-visual and video conferencing environments, coordinate with vendors, and manage AV equipment projects.Additionally, you’ll configure BIOS, hardware and OS settings, deploy software patches and hardware upgrades, decommission equipment, support employee onboarding, and ensure proper documentation of all service requests.What You NeedYou bring 3+…