In this role you will execute Supervision work & customer support with high complexity according to work instructions and in accordance with Hitachi standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers in close co-operation with customers and other teams as well as take actions to identify new Customer support business opportunities. Your main stakeholders will be global customers, internal organization as technical department and manufacturing department. This position is in Landskrona, while travelling globally is also required. We are interested to learn more about you and what you can contribute with so don’t hesitate to apply even though you don’t meet all requirements. A team with great cooperation and with diverse backgrounds is waiting for you to join! Your responsibilities Contribute to customer satisfaction by executing Service & supervision work according to customer expectation.Perform Service tasks like inspection, commissioning and upgrading of equipment on-site. On-site can also be offshore on for example offshore platforms.Training and guidance of customer personnel.Cooperating across departments when helping customers with customer support such as trouble shooting and technical questions.Create new ideas and identify solutions.Handle and support warranty cases.Customer support such as quotations, technical support. Both on-site and in-house, Landskrona.Your background You are supportive and self-confident and can handle both ups and downs and able to manage any problems that may occur.You want to develop the business through challenge and improve processes and collaboration.You are service-minded, creative, open-minded, and solution-focused.You hold an education in the technical area,…ElkraftingenjörIngenjörer och tekniker inom elektroteknik
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