At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond skincare. For more than 140 years, we have developed innovative skincare and body care products trusted by millions worldwide, including NIVEA, Eucerin and Hansaplast. As IT Coordinator NOE, you will become the key link between our users and IT services, helping to ensure a seamless technology experience across the business. Working in a collaborative international environment, you'll coordinate IT support, manage hardware resources and continuously improve our IT service delivery. Your Tasks IT Support for users across Northern Europe and United Kingdom logged via ticketing platform.Provide IT training and knowledge transfer to users.Local Hardware support: Laptops, Macs, iPads, iPhones, Printers etc.Manage and maintain asset registry.Purchasing of local hardware such as Mobile devices, peripherals.IT cost management for the relevant area of responsibility.Conference & event management support at Beiersdorf: Responsibility for IT service delivery relevant topics of conference and event management.Management of IT service delivery projects or support for other internal IT service delivery projectsResponsible for the application of and compliance with the Beiersdorf Shared Service IT service and support processes within the area of responsibilityDevelopment of proposals/measures for further improvements of IT services and products Your ProfilePrevious experience in IT service delivery or IT supportStrong knowledge of desktop services, hardware and software support Experience with:Windows 10 & 11macOS & iOSMobile devicesPrintersMicrosoft Office and collaboration tools Understanding of basic networking conceptsFluent in Swedish and EnglishThe ability to work au…