About the roleAt Kaisa, IT is what keeps everything moving. As our IT System Administrator, you'll be the person behind the scenes making sure our team can do their best work every day, from a new hire's first laptop to keeping our systems secure and running smoothly. You'll be part of the Support team but work closely with Engineering, Business Operations and People teams on a daily basis.If you are someone who genuinely loves technology, takes pride in making things work, and enjoys helping people — this might be the right place for you. What you will be doingSetting up laptops and accounts for new hires so they are ready to go on day oneSupporting the team with day-to-day IT questions and issues via our ticketing systemManaging device compliance and security through Jamf (our MDM tool)Keeping our office network, Wi-Fi and meeting rooms audiovisuals running wellRunning regular access reviews across our tools and platformsSupporting onboarding and offboarding end-to-end on the IT sideMaintaining our Google Workspace, Slack and other SaaS toolsWorking with Engineering on AWS access and permissionsBuilding out documentation and self-service resources so the team can help themselvesWhat we are looking forSome hands-on experience with networking (Wi-Fi, DNS, TCP/IP basics)Genuine curiosity and enthusiasm for IT and technology — we value willingness to learn over a perfect CV.Comfortable working with Apple devices and macOSSome practical experience — whether from a formal role, a bootcamp, or an internshipNice to have:Experience with Jamf or another MDM toolFamiliarity with Google Workspace, Slack or Atlassian toolsBasic scripting skills (Bash, Python or similar)Experience with AWS IAMYou as a person:You communicate clearly — you can explain a technical issue to someone non…