Job DescriptionWHAT YOU WILL DOAs a Labor Standards Expert, you own and develop the store labour standards model, defining how much time store tasks should take to enable accurate, fair and data‑driven labour planning. You ensure time standards reflect real store operations across all store types, sizes and formats and remain robust as operating models evolve.You will:Own and maintain the end‑to‑end store labour standards model, ensuring every task has a clear, validated and documented time valueDefine and continuously improve methodologies, calculation logic and rules behind labour standardsLead time studies, work measurements and productivity assessments across front of house, back of house and omnichannel tasksEnsure labour standards are updated to reflect new processes, operating model changes and omnichannel flowsEstablish and maintain a structured cadence for reviewing and updating task times, including annual refreshes and defined change triggersAct as a subject matter expert on labour standards and work measurement, supporting both technical and non‑technical stakeholdersWHO YOU WILL WORK WITHYou will work closely with Operations Development, Tech and Product teams, as well as global teams and Sales Markets. In this role, you partner cross‑functionally to ensure labour standards are accurate, trusted and consistently applied across the organisation.WHO YOU AREYou are a structured and analytical expert with a strong eye for detail and a deep interest in how work is measured, standardised and improved in retail operations.We are looking for people with:Experience in work measurement, labour standards, workforce management or labour modellingSolid understanding of retail operations, process analysis or labour optimisationExperience working with workforce management…