Develop and implement training and capability-building programmes tailored to the learning needs of the organisation and its network of partners. Assess the learning and development needs of partners and organisations at different stages of growth, and translate them into clear training priorities. Design learning pathways, training modules, and capability-building programmes suited to participants across different cultures, languages, and contexts. Conduct training sessions using a range of instructional techniques and formats, such as role-playing, simulations, team exercises, group discussions, videos, and facilitated lectures. Design, update, and maintain training materials, manuals, facilitation guides, toolkits, and learning resources to ensure they remain current and relevant. Lead the design, planning, and facilitation of recurring learning programmes and structured development sessions, framing them as training and capability experiences. Facilitate workshops, learning sessions, and capability exchanges between internal teams and partners, and between partners themselves, across global time zones. Evaluate the effectiveness of training programmes through assessments, surveys, and feedback, and make necessary adjustments to improve outcomes. Lead the onboarding of new consultants and partners as a structured learning and enablement experience. Identify capability gaps across the network and source, build, or coordinate the training, mentoring, or support needed to close them. Collaborate with team leads and department heads to identify training needs and align training initiatives with organisational objectives. Research and recommend new training methods, tools, and technologies to enhance the learning experience. Develop session agendas, capture learning outco…

Network Operations and Learning Manager