About the CompanyAt Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development.About the RoleYou will take a central role in shaping and improving network services in a large enterprise environment. This is a position for someone who enjoys working at the intersection of business needs, supplier collaboration, and service delivery, with responsibility for the full service lifecycle.You will act as the key point of contact between stakeholders, vendors, and delivery teams, making sure network services meet business expectations, agreed service levels, and compliance requirements. The role combines strategic planning with operational follow-up, giving you the chance to influence roadmaps, governance, and ongoing improvements in a complex service landscape. It is a strong opportunity for you if you want broad ownership and real impact on how critical infrastructure services are managed and developed.Job DescriptionYou will create and maintain service roadmaps for network services and contribute to portfolio roadmap development.You will work closely with stakeholders to ensure services support business goals and evolving requirements.You will support governance, agreements, and service lifecycle management for network services.You will ensure services are delivered in line with business requirements and agreed service levels.You will monitor KPIs, SLAs, and XLAs, follow up on deviations, and drive corrective actions.You will analyze service performance and stakeholder feedback to identify and lead improvement in…Processansvarig, ITILÖvriga IT-specialister