Transcom is currently recruiting for our subsidiary, Xzakt, and we are looking for a Norwegian-speaking Customer Service Representative to join the team in Gävle. Are you passionate about delivering outstanding customer service while working alongside great colleagues in a modern office with hybrid work opportunities? Then you could be our next team member at Xzakt Gävle!We are looking for a customer-focused and service-minded individual who enjoys helping people and has an interest in sales. At Xzakt, we believe your engagement and ambition should be rewarded with opportunities for continuous learning and career growth.What We OfferAt Xzakt, you'll have the opportunity to develop your professional skills while growing both personally and professionally. We provide a paid onboarding and training program to ensure you have the knowledge and tools you need to succeed.In addition, we offer:Hybrid work opportunitiesCollective agreement and occupational pensionWellness allowanceRikskortet employee benefit card for savings on groceries and restaurant purchasesCareer development opportunities within a global companyAbout the RoleAs a Customer Service Representative, you will provide support for our client, Sikom, handling incoming phone calls and emails from customers using heating control solutions.Your responsibilities will include:Providing technical supportAnswering invoice and billing questionsGuiding customers to the products that best suit their needsDelivering an excellent customer experience through professional and solution-oriented serviceIdentifying customer needs and recommending relevant products or services through consultative salesYou will have a high level of responsibility while always receiving support from experienced colleagues and clear processes. We wor…

Norwegian-Speaking Customer Service Representative Sikom