Partner Technical Account ManagerAre you passionate about building strong relationships, solving problems, and creating great customer experiences together with partners? Do you enjoy combining technical support with proactive guidance?As a Partner Technical Account Manager, you’ll play an important part in supporting and developing our partner network, making sure our resellers and their customers get the best possible experience with Telavox.About the job 🧑‍💻Our partners are key to Telavox’s success. They range from smaller teams to larger organisations, with 2 to 50 employees, spread across around 200 offices nationwide. Today, our partners represent half of our revenue - making this a business-critical and highly valued part of Telavox.As part of our Partner Technical Account Manager team, you’ll work closely with our resellers to ensure they feel supported, confident, and equipped to help their customers succeed with Telavox.In this role, you’ll be the go-to person for several of our partners. You’ll support them in their daily work, handle partner-related matters, and provide both reactive and proactive technical guidance.Your work will include:Supporting partners through meetings, phone calls, and emailHandling different types of partner-related cases and questionsProviding proactive advice and technical guidanceBuilding, maintaining, and developing strong partner relationshipsWorking closely with the Partner Sales team to create the best possible partner journeyHelping our partners deliver an excellent experience to their customersSome of our partners have worked with Telavox for many years, while others are newer to the collaboration. That means you’ll meet partners with different needs, levels of experience, and ways of working - and your ability to adapt, b…