Job DescriptionWHAT YOU WILL DOAs Retail Labour & Productivity Manager, you lead and develop a specialist team while owning the global frameworks for labour standards, workforce planning and productivity across our retail formats. You set the foundations for how labour is planned, deployed and measured, ensuring the right balance between productivity, fairness, customer experience and operational efficiency.You will:Lead, coach and develop a specialist team, setting clear direction, priorities and ways of workingOwn and continuously improve the end‑to‑end time library, ensuring activity‑based labour standards are accurate, data‑driven and reflect real store operationsDefine and evolve the role architecture across retail formats, ensuring clarity, consistency and alignment with the operating modelDevelop and maintain demand and volume driver models, using key predictors such as traffic, transactions and delivery patternsSet seasonality rules and productivity benchmarks to enable accurate labour forecasting and clear performance expectationsAct as a subject matter expert on workforce management processes, tools and systemsPartner with key stakeholders to embed labour and productivity frameworks into processes, systems and ways of workingSupport change management and communication related to new labour models, standards and scheduling updates WHO YOU WILL WORK WITHYou will work closely with Retail Operations, Workforce Management, Tech, Controlling and Sales Market teams. In this role, you combine people leadership with strong stakeholder partnering to ensure labour and productivity frameworks are effectively implemented and continuously improved across the organisation. WHO YOU AREYou are a confident and structured leader with a strong analytical mindset, comfortable…ArbetskonsulentArbetsförmedlare
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