About the jobWe are now looking for a structured and people-focused Scrum Master to support our teams in growing, maintaining alignment, and successfully delivering value. You'll join a global team of approximately 20 people working across two Agile teams. One team focuses on Field Service, supporting technicians who work directly with customers, while the other supports Service Centres, where equipment is serviced and repaired. The two teams share the same Product Owner, Scrum Master, QA Lead, and Solution Architect. As the Scrum Master, you will support both teams in their ways of working, delivery, collaboration, and continuous improvement. The Product Owner defines business priorities, while you help the teams translate these priorities into actionable plans and sustainable ways of working. You will guide the teams through planning, follow-up, and continuous improvement, while helping people stay focused on shared goals and agreed ways of working. Your responsibilities will include:Facilitate sprint planning, daily stand-ups, reviews, retrospectives, and follow-up activitiesSupport trust, commitment, and collaboration within and between the two teams and with other teams we collaborate withEstablish clear structures for planning, prioritization, follow-up, and continuous improvementKeep the teams focused on shared goals, timelines, and agreed ways of workingIdentify risks, dependencies, and blockers early and support the teams in resolving them proactivelyCollaborate closely with the Product Owner to align priorities and proactively communicate risks to deliveryCoach the teams in Agile principles, Scrum, and self-organizationFoster open communication and an inclusive team cultureEncourage experimentation, innovation, and continuous learningDrive long-term improvemen…

Scrum Master OneService