About the RoleWe are looking for an experienced Senior BMC Helix Solution Architect to lead the design and evolution of enterprise Service Management solutions built on the BMC Helix platform. In this role, you will work closely with architects, developers, and business stakeholders to design scalable, secure, and maintainable solutions that support both business and IT operations.You will play a key role in defining solution architecture, integrations, workflows, automation, and reporting while ensuring the platform remains aligned with enterprise architecture principles and long-term modernization goals.Key ResponsibilitiesDesign end-to-end BMC Helix solutions, including architecture, data flows, integrations, and operational processes.Define how BMC Helix ITSM, Digital Workplace (DWP), Business Workflows (BWF), Innovation Suite, and TrueSight Service Orchestrator (TSO) work together to support business and IT4IT use cases.Design operational and management dashboards using Helix Dashboards.Design and document integrations between BMC Helix and surrounding enterprise systems, including DevOps platforms and other business applications.Evaluate implementation approaches and recommend solutions that maximize standard platform capabilities while minimizing unnecessary customization.Ensure solution designs comply with enterprise architecture, security, and platform governance principles.Support development teams throughout implementation by providing architectural guidance and clarifying solution designs.Contribute to platform modernization, scalability, and long-term maintainability.Required QualificationsProven experience designing enterprise solutions on ITSM or Service Operations platforms.Strong knowledge of BMC Helix Digital Workplace (DWP), including service catalogs…