OverviewAs a Senior Data Center Technician (SDCT) at Microsoft, you will support the deployment, maintenance, troubleshooting, and decommissioning of critical IT infrastructure within our datacenters. You will apply your technical expertise across server and network hardware, diagnose complex issues, and ensure work is completed safely and to required quality standards.As a senior member of the team, you will also provide technical guidance, coaching, and on-the-job training to other technicians, while identifying opportunities to improve processes and operational efficiency.Microsoft’s Cloud Operations & Innovation (CO+I) team powers the infrastructure behind services including Azure, Microsoft 365, Xbox, OneDrive, and Bing. Our global datacenter organization operates at significant scale, supporting more than one billion customers and millions of businesses worldwide.At Microsoft, we work with a growth mindset, collaborate to achieve shared goals, and are committed to our mission of empowering every person and every organization on the planet to achieve more.ResponsibilitiesApply advanced diagnostic and troubleshooting skills to identify and resolve hardware, server, and network-related issues.Install, deploy, replace, and decommission datacenter hardware in accordance with documented procedures and standards.Perform and support complex infrastructure changes, including rack-level hardware upgrades and decommissions.Provide technical guidance to technicians during hardware preparation, staging, installation, startup, shutdown, and replacement activities.Coordinate planned work and downtime with relevant stakeholders to ensure quality execution and minimise operational impact.Assist technicians with complex technical tasks and escalate issues when required.Complete…