đ Senior Service Manager â Network ServicesAre you an experienced Service Manager with a strong background in Network Services and IT Service Management? We are looking for a senior consultant to lead, govern, and continuously improve business-critical network services.đ About the RoleIn this assignment, you will be responsible for the lifecycle, performance, governance, and continuous improvement of Network Services. You will work closely with business stakeholders, service delivery teams, and external partners to ensure high-quality service delivery aligned with business needs and agreed service levels.đ ïž Key ResponsibilitiesDevelop and maintain service roadmaps for Network ServicesSupport service governance and service lifecycle managementMonitor and improve service performance through KPIs and SLAsCoordinate service delivery with internal teams and external suppliersManage supplier relationships, contracts, and governance activitiesDrive continuous service improvements and automation initiativesManage budgets, forecasting, and financial follow-upEnsure compliance with relevant information security and regulatory requirementsCollaborate with stakeholders to improve service quality and operational performanceâ Required QualificationsUniversity degree in a relevant field3â7 years of experience in Service Management, IT Operations, Infrastructure Services, or Network ServicesStrong knowledge of ITSM and service lifecycle managementExperience managing suppliers, vendors, contracts, and governanceExperience with portfolio managementExperience in budgeting, forecasting, and financial reportingProven experience working with KPIs and SLAsExcellent stakeholder management and communication skillsFluent English, both written and spokenâ Preferred ExperienceExperience workingâŠNĂ€tverksansvarigSystemadministratörer