Are you looking for a workplace for the future?We are now looking for someone who wants to work with Service Management within Service Delivery Coordination & Operational Excellence in our Datacenter Infrastructure team. This is how you’ll make a difference with us. We are building a strong and modern Service Management team with a clear focus on process clarity, smooth workload distribution, and operational excellence across our delivery streams. While each role has its own core alignment, we never work in silos — we deliver as one team and support each other across boundaries. Regardless of your core, you contribute to day‑to‑day coordination, data‑driven prioritisation, KPI work, and continuous improvement using PDCA/DMAIC. Standardisation, documentation, and smart automation solutions are a natural part of our daily work. Within the team, we work closely with both our team lead and the architecture group, who own our technical roadmaps. Together, we ensure that strategic directions, planned technical changes, and upcoming uplifts are well understood, put into practice, and anchored within the team. A key part of the role also involves close collaboration with our vendor coordinator — planning purchases, handling spare and replacement units, and ensuring that materials and services are booked, approved, and traceable in our ticket and change flows. All of this ensures that our deliveries remain stable, predictable, and well‑synchronised. We work cross‑functionally with delivery teams, security, network/infrastructure, and the business to maintain pace and high quality throughout the entire value chain. At the same time, we build long‑term structure by standardising and documenting our processes, ways of working, runbooks, playbooks, policies, and checklists — ens…IT-samordnareSystemförvaltare m.fl.
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