About the CompanyAt Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development.About the RoleYou will play a key role in keeping business-critical connected vehicle services stable, reliable, and continuously improving. In this position, you work in an international, fast-moving environment where operational excellence has a direct impact on service quality and customer experience.You will act as a central link between DevOps teams, engineering leaders, delivery stakeholders, and customer-facing functions. A big part of the role is leading the response when major incidents occur, making sure teams align quickly, priorities are clear, and service is restored effectively. You will also help strengthen ways of working around problem management, risk handling, and operational planning so the organization can scale with quality.This is a great opportunity for you who enjoy combining hands-on operations with continuous improvement in a complex technical environment.Job DescriptionYou will lead major incidents as Incident Commander and act as the main operational point of contact.You will coordinate cross-functional teams during incidents to restore services quickly and effectively.You will drive Root Cause Analysis and Problem Management together with DevOps teams to reduce recurring issues.You will help ensure operational processes are followed and continuously improved.You will coordinate operational priorities with engineering teams and key stakeholders.You will identify, manage, and escalate operational risks,…

Service Operations Specialist