Do you enjoy helping customers, solving problems and understanding how things work?We are looking for a service-minded and technically confident Support Technician who enjoys working with people just as much as solving practical problems.You will be an important point of contact for our customers and partners and help them get the most out of our solutions. The role combines customer support, troubleshooting, coordination and hands-on operational tasks.You do not need to be a developer or a deep technical specialist. What matters is that you are comfortable with technology, curious enough to investigate problems and confident communicating with customers when things do not work as expected.About usWe are a Swedish technology company founded in 2008 focused on asset tracking and connected asset management.Our platform combines software, location data and connected hardware to help customers track, manage and gain better control of equipment, vehicles and other mobile assets.We work with customers and partners in multiple markets, and English is a natural part of our day-to-day business.We are a small, experienced team where people work closely across technology, support, sales and operations. That means short decision paths, broad responsibility and the opportunity to make a real impact.The roleYour main responsibility will be to support our customers and partners in their day-to-day use of our products and services.You will answer questions, help solve problems and guide users when something is unclear or not working as expected.Some issues will be straightforward. Others will require you to investigate further, check configurations, review available information or work together with colleagues in technology or operations.An important part of the role is knowing how to…Supporttekniker ITSupporttekniker, IT
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