Humans since 1982 is a Swedish contemporary art and design studio operating at the intersection of art, design, and technology. Our signature series, ClockClock and A million Times, are internationally recognized and collected by some of the world’s most prestigious collectors, museums, luxury brands, and leading companies.About the role:Tech support at Humans since 1982 is an adventure. You will work directly in our studio and manufacturing line, supporting artworks made entirely in-house in Sweden, and collaborate closely with the design team on how they move and behave.Our clients are not typical—they are collectors, institutions, and brands shaping culture globally. We create for those who shape the world, which sets a high bar for everything we do.You will play a key role in making sure our artworks continue to tick—overseeing and fine-tuning animations, and safeguarding the precision and quality that define our work. Your responsibility is not only to fix issues, but to ensure that every piece continues to deliver the fascination and wonder our collectors expect over time.On any given day, you may be:Troubleshooting support cases and verifying possible solutions in the studio to prove your theoriesConfiguring, installing, and testing software on artworksDeveloping small fixes and improvements and documenting your work processesCoordinating with colleagues, customers and support partners (sometimes across time zones) to manage customer needsAssisting developers with troubleshooting hardware issues, such as broken PCB boards and understanding the root causeMonitor support cases and analyze trends in issue types for regular feedback to developmentMaintaining clear documentation of each case and ensuring consistent communication with internal teamsSupporting and maint…Helpdesktekniker/SupportteknikerSupporttekniker, IT
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